Virtual Assistant Services

Why work with Virtual Girl Friday?

The answer is simple. The virtual assistant services you receive through Virtual Girl Friday are unique. Our goal isn’t just to do your admin tasks; we help you grow your business and achieve results by relieving you from tasks that draw you away from your goals.

We manage your admin tasks so that you can focus on what’s really important by offering you a suite of services that are designed especially for small to medium sized businesses.

If you’re after a service that we haven’t covered above, let us know and we’ll sort something out.

Contact us now to get started!

 

Data Entry

  • Alpha numeric (80wpm)
  • Optical Character Recognition (OCR) checking

Word Processing

  • Document creation and formatting
  • Document editing and proofreading
  • Forms and templates
  • Policies and procedures
  • Copy typing
  • Style guides
  • Contracts
  • Manuals
  • Client / Employee welcome packs

Transcription

We provide a professional, accurate and reliable transcription service for various recordings using a range of different audio formats.

  • Dictation
  • Meetings
  • Conferences
  • Interviews
  • Presentation
  • Focus groups

Find out more about our transcription services here

Inbox Management

  • Send and receive emails on your behalf
  • Reply to customer queries
  • Mark emails that require attention
  • Setup email rules and alerts

Calendar Management

  • Appointment setting
  • Confirmation calls
  • Reschedule and cancel meetings
  • Client birthday, anniversary and Christmas cards

Contact Management (CRM)

  • Import contacts
  • Enter business cards
  • Review contact information
  • Maintenance

Fax Management

  • Send and receive faxes on your behalf
  • Sort and process
  • Forward scanned copies

Mail Management

  • Send and receive mail on your behalf
  • Sort and process
  • Forward originals or mail scanned copies

Scanning

  • Scan documents, business cards and receipts using Optical Character Recognition (OCR) and Intelligent Text Recognition (ITR) in various file formats.

Correspondence

  • General correspondence
  • Client satisfaction surveys
  • Mail outs
  • Flyers
  • Leaflets
  • Follow-up letters
  • Agenda and minutes

Presentations

  • Keynote and PowerPoint presentations
  • Handouts for attendees

Process Improvement

  • Review and streamline procedures

Excel Spreadsheets

  • Spreadsheet formulation and maintenance
  • Data manipulation
  • Data analysis
  • Data validation
  • Pivot tables
  • Conditional formatting
  • Functions and formulas
  • Macros

Online Research

  • Target market and companies
  • Competitors
  • Quotes for products and services
  • Venues for seminars, conferences, training
  • Topics for blogs, articles, newsletters
  • Media alerts

Online Surveys

  • Client surveys
  • Staff surveys

Travel

  • Fights
  • Car hire
  • Accommodation
  • Directions
  • Comprehensive itineraries
  • Leisure activities

Training and Conferences

  • Registration
  • Payments
  • Associated travel

Events

  • Invitations
  • RSVPS
  • Venue
  • Catering
  • Registration forms
  • Payments
  • Marketing
  • Social media
  • Name tags
  • Handouts

Procurement

  • Procurement of goods and services

Invoicing

  • Prepare and send invoices to clients

Account Reconciliation

  • Reconcile account and credit card statements

Accounts Payable

  • Pay bills and invoices

Onsite Attendance

Need some on-site help? We can come to you!

  • Minimum three-hours
  • Charged in 30 minute increments

 

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